Collection and Use of Personal Information
If you want to obtain additional information about our services, you may voluntarily provide personal information to us, such as your name, email address, telephone number, and other personal information, through our site’s contact form. We may use the personal information you provide to follow up with you, typically by email and/or phone, to provide you with the information about our services that we believe may be of interest to you based on your form submission.
The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or no longer wish to be contacted by us, please contact us via the contact form on our site to let us know, and we will honour your request.
Disclosure of Information
The Company will not disclose to any third parties any personal information that you provide to us via our website, other than i) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or ii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
The Company may, in its reasonable discretion, disclose any website URLs that you choose to provide to us, to trusted business partners of ours, such as designers, developers, other SEO consultants, paid search consultants, social media consultants, or other such service providers, who we feel may be able to offer valuable insights to us and/or potentially valuable services to you in our efforts to provide you with a higher quality of service. No personal information, such as your name, email address or phone number will be disclosed to such third parties without your permission, which may be provided by you verbally (such as over the phone) or in writing (such as via email).
A ‘cookie’ is a small text file of information that assigns you a unique identifier via your web browser that we store on your computer. In general, cookies are used for a variety of purposes in order to create a better user experience, such as to store information for shopping carts, retain user preferences, and in our case as with many sites, to provide anonymized tracking data to third party applications like Google Analytics.
Most web browsers are set to accept cookies by default. However, you can remove or disable cookies in your browser’s settings. Please consult your browser’s Help section for guidance. Please be aware, however, that such action could affect the availability and/or functionality of our website to you.
Protection of Children Online
The Company considers the protection of children’s privacy, especially online, to be of utmost importance. We do not knowingly collect or solicit personal information from children.
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and appropriately use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized Company personnel on a need-to-know basis.
Storage of Information
Personal information you share with us is stored in our database, which is hosted by trusted third parties whose privacy policies, to the best of our knowledge, do not permit them to access or use personal information contained in our databases under any circumstances. We only retain personal data in our databases for as long as reasonably necessary, and delete this data when we feel it will no longer be needed.